Privacy Policy
How Portalcypresscore Mining Review collects, uses, and protects personal data under South Korean privacy law.
Last updated: 1 January 2025
1. Data Controller
Portalcypresscore Mining Review Co., Ltd.
Office 10, 72 Demo-gil, Changwon 00000, South Korea
Email: info@portalcypresscore.click
2. Data We Collect
- Contact form submissions: name, email address, service interest, fleet size, and message content.
- Service engagements: facility address, fleet inventory, downtime logs, and billing information.
- Website usage: anonymized analytics data if you accept cookies (see our Cookie Policy).
- Communication records: emails and phone correspondence related to service requests.
3. Purpose of Processing
We use your data to:
- Respond to inquiries and provide requested services
- Deliver audit reports and maintenance calendars
- Issue invoices and process payments
- Improve our website and service offerings
- Comply with legal obligations
4. Legal Basis
Processing is based on contract performance (when you engage our services), legitimate interest (responding to inquiries), and consent (for non-essential cookies).
5. Data Retention
- Contact form data: 24 months after last interaction
- Service engagement records: 5 years after project completion (tax and legal requirements)
- Analytics data: 14 months
- Cookie consent records: 12 months
6. Data Sharing
We do not sell personal data. We may share data with:
- Payment processors for invoice settlement
- Cloud hosting providers for email and document storage (servers located in South Korea and, where applicable, with standard contractual safeguards for international transfers)
7. International Transfers
Primary data storage is in South Korea. If data is transferred outside Korea, we ensure appropriate safeguards consistent with the Personal Information Protection Act (PIPA).
8. Your Rights
Under PIPA and applicable law, you may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion where no legal retention obligation exists
- Withdraw consent for non-essential processing
- File a complaint with the Personal Information Protection Commission (PIPC)
To exercise these rights, email info@portalcypresscore.click with your request. We respond within 10 business days.
9. Security
We implement access controls, encrypted connections (HTTPS), and staff training on data handling. No transmission method is completely secure; we cannot guarantee absolute security.
10. Children
Our services are directed at business operators. We do not knowingly collect data from individuals under 18.
11. Changes
We may update this policy. Material changes will be noted on this page with an updated date.
12. Contact
For privacy inquiries: info@portalcypresscore.click
Phone: +82 55 0000 6374